Refund Policy
Last updated: October 25, 2026
Elomentum is a digital subscription service. Here is how cancellation and refunds work.
1. Cancellation
You can cancel at any time from your profile. You keep access until the end of the period already paid, and no further charge is made afterwards.
2. Refund within 14 days
You can request a refund of your first payment within 14 days of it, provided you have not made substantial use of the service, meaning no new report has been generated with the subscription.
3. After use or after 14 days
Once a new report has been generated, or after the 14-day window, amounts already paid are not refunded and no prorated refund is given for the current period. You can still cancel to avoid future renewals.
4. How to request a refund
Email us at contact@elomentum.com from your account address, stating the payment date. We reply promptly. If your request is accepted, the refund is issued through Lemon Squeezy to the payment method used.
5. Billing errors
In case of a double charge or obvious billing error, contact us at contact@elomentum.com: we will fix it, even outside the conditions above.